Contact & Customer Service
Contact Information
Please contact me at
tel: 703-863-4618 (10am to 6pm EST)
email: jo.kappel@josthings.com
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Contact Form:
Shipping & Delivery
​Unless otherwise specified, most pendants are shipped via USPS in First Class Mail.
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Larger packages are shipped via USPS Priority Mail.

Return Policy
I will gladly accept returns of merchandise damaged in shipping. Please provide original packaging material with return.​
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If you are not satisfied with your order you may return the item for a full refund. Please contact me first at jo.kappel@josthings.com or call 703-863-4818 to make arrangements.

Tracking Your Order
Shipping is by First Class or Priority Mail. When you order ships via Priority Mail you will receive a tracking number from USPS. First Class Mail tracking is available for an additional charge.
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