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Contact & Customer Service

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Contact Information

 

Please contact me at

tel: 703-863-4618 (10am to 6pm EST)

email: jo.kappel@josthings.com

Contact Form:

Shipping & Delivery

 

​Unless otherwise specified, most pendants are shipped via USPS in First Class Mail.

Larger packages are shipped via USPS Priority Mail.



Return Policy

 

I will gladly accept returns of merchandise damaged in shipping. Please provide original packaging material with return.​

If you are not satisfied with your order you may return the item for a full refund.  Please contact me first at jo.kappel@josthings.com or call 703-863-4818 to make arrangements.



Tracking Your Order

 

Shipping is by First Class or Priority Mail. When you order ships via Priority Mail you will receive a tracking number from USPS.  First Class Mail tracking is available for an additional charge.

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